How would you deal with an aggressive patient
Keep your voice polite throughout the conversation, speaking carefully and wisely.That's why listening is such a powerful tool in defusing situations and is especially effective in knowing how to deal with angry patients.Listen empathetically to the patient's distress and apologise without getting defensive.Provide them with an opportunity to explain what has angered them.If a patient is becoming physically aggressive, you should not try to handle the situation alone.
Whether alcohol, mental illness, pain, anxiety, delirium, dementia, head injury, neurological or m.It is not a good idea to cut them off without explanation or apology.Keeping your safety in mind is essential.Let them address the issue before the patient goes from verbally abusive to physically abusive.It will also help to keep the dining space calm.
If possible, try to move the person away from other people to an environment where he or she.These include moving other residents and staff out of harm's way, removing objects that could be used by the resident to hurt herself or others, and blocking routes by which she could leave the facility.Reassure them and acknowledge their grievances.You can help reduce angry outbursts by making sure the person you're caring for is eating the right foods.Remain calm while doing so, being aware of your tone of voice and body language.
10 tips for dealing with aggressive behavior in dementia.Avoid reacting defensively and taking things personally;Even if a patient's behaviour is unacceptable, it will help if practice staff can take the time to listen to their concerns.Instead, try to look for the feelings that are behind the behaviour.